Support

Last updated: April 2026

For help with Barbr, email support@barbrapp.com.

FAQ

Isn’t this just a filter?

Your face. Not a filter. Barbr renders a photoreal image of your own face with the new hair on. Jawline intact, skin intact, lighting intact. You can hand it to your barber as an actual reference photo, not a sticker stuck on top of your selfie.

What if the cut looks bad on me?

Then don’t commit to it. That is the entire point. You try cuts photoreal on your own face, privately, before anyone else sees you in one. A preview that doesn’t work is a six-week haircut you never had to get.

How many cuts can I try?

As many as you want. Pick from the built-in catalog, describe a cut in plain English, or upload a reference photo. Each preview generation uses one token from your token pack.

Why pay when I can Google haircuts for free?

Google shows you strangers. Barbr shows you. Your own face, in the cut you actually want — whether you picked it from the catalog, typed it in, or uploaded a reference. Screenshot the one you like, walk it into the shop. That is the whole point.

What happens to my selfie?

Used once. Then dropped. Barbr processes your selfie to generate your previews and deletes the original from our service. We don’t train on it, don’t resell it, don’t hand it to anyone. Only the previews stay on your iPhone, and you control what gets kept.

Do I pay once, or is this a subscription?

Neither, and specifically not a subscription. Barbr uses token packs. Buy a pack once through the App Store. Each generation uses one token. No renewal, no auto-charge, no hidden fees. Run out? Buy another pack — or don’t.

Which hairstyles can I try?

Any men’s cut you can describe or reference. Every major style sits in the catalog (skin fades, mid fades, low fades, tapers, buzz cuts, crew cuts, undercuts, textured crops, pompadours, quiffs, mullets, curtains, beard pairings). You can also type a description in plain English, or upload a reference photo, and Barbr will render that on your face.

Can I use a reference photo from Instagram or Pinterest?

Yes. Upload the reference and Barbr renders that cut on your own face instead of handing your barber a photo of a stranger with a different jawline. Use photos you have rights to.

Can I send the preview to my barber?

That is the whole point. Screenshot your chosen preview, AirDrop it, or share it straight from the app. Walk into the shop, show the image, sit down. No more "something like this guy’s, but on me, I guess?"

Does it work if I’m bald or have a receding hairline?

Yes. Barbr previews work on full hair, thinning hair, receding hairlines, and shaved heads. It is especially useful if you are considering going shorter, shaving, or seeing what a restored hairline would look like on your face — privately, before you do anything about it in real life.

Is this hard to use?

One selfie. One tap. No sign-up, no account, no settings to figure out. If you can take a photo and screenshot a result, you can use Barbr.

iPhone only?

Yes, for now. Barbr is an iOS app built for iPhone. No Android, no iPad, no web version yet. iOS 17 or later.

Restore purchases

If your token balance appears empty on a new device, open Barbr, go to Settings, and tap Restore Purchases. Remaining tokens reapply as long as you are signed into the same Apple ID.

Refunds

All payments are handled by Apple. Request a refund at reportaproblem.apple.com. See the full details on our refunds page.

Troubleshooting

Reopen the app and try again.
Update to the latest version from the App Store.
Restart your iPhone and retry.